If you subscribe to our newsletter, you will be invited to our monthly online lessons. *Please give us permission to send you the newsletter.

The beauty expert will use MY GOOD SKIN cleansing milk to give a lecture on the correct cleansing method and answer any questions you may have.

You can participate in the offline "Skin Care Seminar Event" featuring beauty expert Caoru at a special price. Notification will be sent via email newsletter.

Please reset your password by clicking "Forgot your password?" on the login screen.

Please check your email reception settings and then contact customer support.

We usually ship within 3 business days after receiving your order. To check the status of your order, please use the tracking number provided in the shipping confirmation email we send you after the order has been shipped.

We do not accept requests for specific delivery dates. Items are usually shipped within 3 business days.

As a general rule, we do not accept cancellations or changes to your order after it has been confirmed.

Please check our shipping policy.

We do not ship overseas.

Please contact customer support regarding this.

We apologize for the inconvenience, but please contact customer support.

Delivery will be made by Yamato Transport or Sagawa Express.

You cannot choose.

Once the product has been shipped, we will send you a tracking number to the email address you provided.

We accept credit card payments (Visa, Mastercard, American Express, JCB, Diners Club, Discover).

Please register for the "Identity Authentication Service (3D Secure 2.0)" following the procedures of each card company.

Once an order has been confirmed, we do not accept cancellations or changes due to customer convenience. Please carefully check the purchase details before placing your order.

If the product is defective, please contact customer support within 7 days of receiving the product. After receiving the product, we will refund the product price or exchange it for the same product or the same quantity. We will cover the shipping costs for the return.
As a general rule, we cannot accept returns or exchanges for reasons related to the customer.
If the package is damaged during delivery, please contact the delivery company responsible.

Once an order has been confirmed, we do not accept cancellations or changes due to customer convenience. Please carefully check the purchase details before placing your order.

We do not offer gift wrapping services.

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